Owlen User Agreement

Last Updated: April 27, 2026

These Terms and Conditions of Use ("Agreement") form a legal agreement between you and INNOVALOG HK LIMITED ("Owlen," "we," "us," or "our") regarding your use of the Owlen mobile application and related services. For App Store distribution, this Agreement is between you and INNOVALOG HK LIMITED only, and not with Apple Inc. or its subsidiaries ("Apple"). We, not Apple, are solely responsible for the Owlen app and its content.

2. License Scope

Subject to this Agreement, Owlen grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Owlen app on Apple-branded products that you own or control, and only as permitted by the Apple Media Services Terms and Conditions and any applicable Usage Rules. The app is licensed, not sold, to you. No title or ownership rights are transferred to you.

You may not copy, modify, distribute, reverse engineer, decompile, attempt to derive source code from, or create derivative works of the app except to the extent such restriction is prohibited by applicable law.

3. Eligibility and Account

• You must be at least 13 years old to use the app.
• If you are under the age of majority in your state, you must have parental or guardian permission.
• You are responsible for maintaining the confidentiality of your account and device access.
• You agree to provide accurate information and keep account details current.

4. Maintenance and Support

Owlen is solely responsible for providing any maintenance and support services for the app, if any are required under applicable law or are otherwise offered by us. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the app.

5. Google Sign-In and Sign in with Apple

Owlen supports Google Sign-In and Sign in with Apple for authentication. Your use of these features must also comply with the applicable Google and Apple terms and platform rules.

• We use Google and Apple identity data only to authenticate your account and provide core app functionality.
• If an authentication provider restricts or revokes access, your app access may be impacted.

6. Acceptable Use

You agree not to:

• Violate laws, regulations, or third-party rights, including privacy, consumer protection, and intellectual property rights.
• Attempt to disrupt, overload, reverse engineer, or compromise the app or related systems.
• Use the service for harmful, fraudulent, deceptive, abusive, or illegal activities.
• Bypass technical limits, safety controls, or access restrictions.

7. User Content and License

You retain ownership of content you submit. You grant Owlen a non-exclusive, worldwide, royalty-free license to host, process, store, and display that content only as needed to operate and improve the service.

You represent that you have all rights necessary to submit such content.

8. AI-Generated Content Notice

Owlen may provide AI-assisted outputs. These outputs can be inaccurate, incomplete, or unsuitable for your specific use case. You are responsible for reviewing and validating outputs before relying on them.

Owlen does not provide legal, medical, financial, or other licensed professional advice through AI output.

9. Purchases, Access Periods, and Billing

If paid features are offered, billing may be processed through Apple App Store or Google Play, depending on your device and platform.

• Paid offerings may include time-limited access products, subscriptions if expressly labeled as subscriptions at checkout, and consumable credit packs.
• Platform billing terms, including renewal, cancellation, restore, and refund rules, apply to in-app purchases and subscriptions.
• Owlen does not control platform payment processing or final refund decisions made by Apple or Google.

10. Intellectual Property

The app, service, and related software, design, branding, and content (excluding your submitted content) are owned by Owlen or its licensors and are protected by intellectual property laws.

11. Product Claims

Owlen, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession and use of the app, including but not limited to:

• product liability claims;
• any claim that the app fails to conform to any applicable legal or regulatory requirement; and
• claims arising under consumer protection, privacy, or similar laws.

12. Warranty Disclaimer

To the maximum extent permitted by law, the app and service are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, quiet enjoyment, and non-infringement.

If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price for the app to you if applicable. To the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to a warranty are Owlen's sole responsibility.

13. Intellectual Property Claims

In the event of any third-party claim that the app or your possession and use of the app infringes that third party's intellectual property rights, Owlen, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

14. Legal Compliance and Export

You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You agree to comply with all applicable export control and sanctions laws.

15. Third-Party Services

The app may rely on third-party services, such as authentication, hosting, analytics, and app stores. Those services are subject to their own terms and privacy policies.

16. Termination, Suspension, and Account Deletion

We may suspend or terminate access if you violate this Agreement, create legal or security risk, or misuse the service. You may stop using the app at any time.

You may also initiate account deletion in the app from Profile > Delete account.

17. Limitation of Liability

To the maximum extent permitted by law, Owlen and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenues, data, or goodwill arising from or related to your use of the service.

18. Indemnification

You agree to defend, indemnify, and hold harmless Owlen and its affiliates from claims, liabilities, damages, losses, and expenses arising out of your misuse of the service, your content, or your violation of this Agreement or applicable law.

19. Governing Law and Disputes

This Agreement is governed by the laws of the State of California, without regard to conflict-of-law rules, except where mandatory local law provides otherwise.

You and Owlen agree to attempt to resolve disputes informally first. If unresolved, disputes will be handled in courts of competent jurisdiction as permitted by applicable law.

20. Apple as Third-Party Beneficiary

Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple will have the right, as a third-party beneficiary, to enforce this Agreement against you.

21. Changes to the Agreement

We may update this Agreement from time to time. Continued use after an updated version becomes effective means you accept the revised terms.

22. Contact

INNOVALOG HK LIMITED
Email: innovalog.app@gmail.com

For legal notices, account concerns, support requests, or billing questions, contact us using the details above.